Recent reporting on CR’s award-winning EV Charging Community finds that one out of every five public charging sessions encounter a problem. This problem rate is unacceptable for current electric vehicle (EV) owners, and hampers broader consumer interest in more efficient EVs and plug-in hybrid vehicles.

While not all charging networks have the same problem rate, each one could take steps to improve the charging experience for drivers. That’s why Consumer Reports is taking on this charge, and we need your help. Join us by signing your name above as we work together to improve EV charging in your community – and nationwide.